For citations:

Gerus V.L., Misharin A.S. Modeling the interaction of service quality indicators and key performance indicators in a single network technological process of a transport holding. Vestnik Rostovskogo Gosudarstvennogo Universiteta Putej Soobshcheniya. 2025;(2):171-178. (In Russ.) https://doi.org/10.46973/0201-727X_2025_2_171