Analysis of the interaction of key performance indicators with the target results of the company's activities
https://doi.org/10.46973/0201-727X_2023_3_57
Abstract
The paper presents the results of the key performance indicators' study in the context of strategic development and setting the target results of the company's activities. The content of the system of balanced indicators and key performance indicators is revealed as well as the specifics of the above indicators in the field of transport and logistics activities. Based on the analysis of the existing KPIs, the problems of interaction between the divisions of JSC "Russian Railways" during the transportation process have been identified and new end-to-end KPIs have been formulated that allow eliminating bottlenecks in the management of the Unified Network Technological Process. The activity of the traffic management directorate is defined as resulting in the management of the effectiveness of the end-to-end process. The requirements for modeling the business processes of JSC "Russian Railways" based on KPI management have been formulated.
About the Authors
N. F. Sirina
Ural State University of Railway Transport (UrGUPS)
Russian Federation
Russian Federation
Nina F. Sirina - Chair «Wagons», Doctor of Engineering Sciences, Professor.
V. L. Gerus
Ural State University of Railway Transport (UrGUPS)
Russian Federation
Russian Federation
Vladimir L. Gerus - Chair «Operational Work Management», Candidate of Engineering Sciences, Associate Professor.
References
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Review
For citations:
Sirina N.F., Gerus V.L. Analysis of the interaction of key performance indicators with the target results of the company's activities. Vestnik Rostovskogo Gosudarstvennogo Universiteta Putej Soobshcheniya. 2023;(3):57-65. (In Russ.) https://doi.org/10.46973/0201-727X_2023_3_57
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